Features/Automated Follow-ups

Your Team Follows Up.
Automatically.

Quote and invoice reminders go out on your schedule via SMS and email—without anyone on your team lifting a finger. They stop the moment a client pays or approves.

Quote #QT-0211

Brian Torres

Approved
SMS
Email
Both channels

Quote sent

Day 0

SMS + Email delivered

First reminder

Day 2

SMS + Email delivered

Second reminder

Day 5

SMS + Email delivered

Expiration warning

Day 7

Cancelled — quote approved

Sequence stopped automatically

Client approved the quote — no further reminders needed

Reminder Sequences

Follow-ups That Go Out Without You

Set your reminder schedule once. Every quote and invoice gets followed up via SMS and email on your exact timeline—without anyone on your team remembering to do it.

  • Configurable timing: first, second, and expiration reminders
  • SMS and email sent simultaneously on each reminder
  • Separate sequences for quotes and invoices
  • Timezone-aware—reminders fire at the right local time
  • Rate limiting prevents multiple texts to same number
  • Full audit log: sent, skipped, failed, or cancelled
Smart Cancellation

Reminders Stop the Moment They're Not Needed

The system knows when to stop. Client paid? Reminders off. Quote approved? Sequence cancelled. You never have to manually disable anything—and clients never get a follow-up after they've already acted.

  • Automatic stop when quote is approved or declined
  • Automatic stop when invoice is paid in full or partially paid
  • Per-client toggle—disable reminders for specific people
  • Override without changing your global reminder settings
  • No double-sends—10-minute rate limit per phone number
  • Every cancellation logged with reason and timestamp
Cancelled Reminders

Angela Rivera

#QT-0188

Quote Reminder

Quote approved

Tom Greer

#INV-0305

Invoice Reminder

Invoice paid in full

Priya Mehta

#INV-0312

Invoice Reminder

Manually disabled
Per-Client Override

Sandra Mills

Reminders disabled for this client

Built for Businesses That Can't Miss a Follow-up

Every detail of the automation engine is designed to protect your revenue—and your client relationships.

Dual-Channel

Every reminder sends via SMS and email simultaneously. Clients are reached wherever they check first.

Timezone-Aware

Reminders fire at the right local time for your client—not 3am because you're in a different timezone.

Smart Cancel

Sequences stop the instant a quote is approved or invoice is paid. No awkward follow-ups after they've already acted.

Full Audit Trail

Every reminder logged—sent, skipped, failed, or cancelled. See the exact history for any quote or invoice.

"I used to forget to follow up on quotes and lose jobs I'd already done the work for. Now reminders go out automatically and I'm closing 30% more of the quotes I send."
JW

Jennifer Walsh

Owner-Operator

Never Let Another Quote Go Cold

Set your follow-up schedule once and let the system handle the rest.

See It In Action

Get a personalized demo tailored to your workflow. See how Mold Inspector can transform your business.

  • 30-minute personalized walkthrough
  • See pricing for your team size
  • No obligations or pressure
1
Your Info
2
Marketing