Features/Client Portal

Your Clients Deserve a
Premium Experience

Branded portal for quotes, invoices, and lab results. Reduce support calls by 80% with self-service access.

AC

AceMold Inspections

Client Portal

Welcome back,

Sarah Johnson

2

Quotes

1

Invoices

3

Reports

Recent Documents

Lab Results - Kitchen

Jan 15

Ready

Invoice #1247

Jan 12

Paid
PM

PureMold Inspections

Client Portal

(555) 123-4567
EST-1042

Use any document you already have on file

Secure, passwordless access
clients.puremold.com
Branded Experience

Your Brand. Your Domain.

Give clients a premium experience with your own branded portal. No passwords, no accounts — just their phone number and any document they already have: a quote number, invoice number, or service date.

  • Custom subdomain (clients.yourcompany.com)
  • Your logo and brand colors
  • Phone + identifier verification (no passwords)
  • Session-based access (24-hour expiration)
  • Rate limiting for security
  • Mobile-optimized experience
Self-Service

Everything In One Place

Clients can view quotes, invoices, and lab results anytime. No more "where's my report?" calls—it's all in their portal.

  • View all quotes (pending, approved)
  • View invoices and payment status
  • Access assessment reports
  • Download lab results and COCs
  • Check payment history anytime
  • Download PDFs instantly
Client record with quick actions to View Contact, Call, Message, and Navigate, plus linked records showing the assessment, multiple quotes with amounts and approval status, and invoices — all in one place
Website Widgets

Turn Your Website Into a Lead Machine

Embeddable widgets that work on any website. Easy to install, fully customizable, and packed with analytics.

Recent Reviews Display

Show your best reviews with an auto-updating feed. Social proof that converts visitors.

Online Booking

Availability calendar with service selection. Clients book instantly, you get notified.

Lead Capture Forms

Custom fields, file uploads, and full UTM tracking. Know exactly where leads come from.

CORS-enabled for any website
Easy embed code
Matches your site styling
Full analytics included

Signs

Mold? Smell? Water?

Symptoms

Health issues?

Context

Prior damage?

4

Property

Age & type

5

Contact

Info & address

6

Availability

Times & files

Step 4 of 6

Tell us about the property

Single family home
Condo/Townhouse
Apartment
AI routes to: High Priority
Smart Intake

Route Leads to the Right Path

Multi-step questionnaires that qualify leads automatically. Different paths for renters, homeowners, and agents—with intelligent priority routing.

Real estate agents/buyersHigh
Homeowners with symptomsMedium
RentersLow
  • File upload support (up to 10 files)
  • AI-powered response acknowledgment
  • Auto-creates client and lead records
Analytics

Know Where Your Leads Come From

Track form submissions with full UTM attribution. See which marketing channels drive completions, analyze drop-off points, and optimize your funnel.

  • Full UTM tracking on all forms
  • Questionnaire completion rates
  • Drop-off point analysis
  • Lead source comparison
  • Device breakdown reports
  • Time to complete metrics

Lead Sources

Last 30 days

+23%
Google Ads42%
Website Form28%
Referral18%
Facebook12%

78%

Completion Rate

2m 34s

Avg. Time

64%

Mobile

SMS — ProMold Inspections

Hi Sarah — your quote is ready. Tap to review and approve: promold.app/q/a9x2

Just now

P
ProMold Inspections

View your documents

(512) 555-0318
Quote #1042Matched

Or verify with service date or invoice #

Client Access

Clients See Their Documents Instantly

Every quote, invoice, and report gets a unique public link. Clients tap it from a text message and see their document right away — no account, no password, no friction at the moment it matters most.

Public Links

One tap from SMS. No login. Immediate access to the document.

Client Portal

Phone number + their service date, quote #, or invoice # — then every document they've ever received, in one place.

  • No-login public link for instant access — clients tap and see their document immediately
  • No account creation, no friction at the approval or payment moment
  • Portal login uses their phone number + any document they already have — service date, quote #, or invoice #. No password to create or forget.
  • Company logo, colors, and branding — looks professional from day one
  • Clients view reports, approve quotes, pay invoices, and see payment history
  • White-label domain option: clients.yourcompany.com
"Clients love being able to check their results online—and I know exactly how they found me through the analytics."
DC

David Chen

Owner

Give Your Clients the VIP Treatment

See how a branded portal can reduce support calls and impress your clients.

See It In Action

Get a personalized demo tailored to your workflow. See how Mold Inspector can transform your business.

  • 30-minute personalized walkthrough
  • See pricing for your team size
  • No obligations or pressure
1
Your Info
2
Marketing